shipping & returns

 

Shipping

 

We ship worldwide with PostNL.

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Please, use the below listing to check rates and estimated delivery times. 

 

The Netherlands​

• Shipping 3-5 working days with PostNL: €4,10

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Europe ​

Austria, Belgium, Denmark, Germany, France, Italy, Luxembourg, Portugal, Spain, Sweden​

• Shipping 3 - 5 working days with PostNL: €9,00​

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Albania, Bulgaria, Croatia, Czech Republic, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Malta, Norway, Poland,  Romania, Slovenia, Slovakia, Turkey, Ukraine​​

• Shipping 3-8 working days with PostNL: €13,20​

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Outside EU

United Kingdom

Shipping 3-8 working days with PostNL: €12,20​

Canada and the United States​

• Shipping 3-8 working days with PostNL: €20​

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Shipping price does not include duty or customs charges that may be incurred on shipment to countries outside the European Union. The brand will not be responsible for these expenses.

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If the country of destination cannot be found in the checkout process, contact our customer service team at info@lottevanstijn.com to check the fee.

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Returns​

Since we are a small business, we are - unfortunately - unable to accept returns. Please read the description of the item you would like to purchase carefully before purchasing. 

 

If you have any questions about sizing or the condition of the product, please do not hesitate to contact us: info@lottevanstijn.com. You can also reach us via DM on Instagram. 

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If there is any problem, for example incorrectly reported information by the product's description, you can always contact us. 

We are happy to find a solution together. Note: please contact us within 7 days after you received your purchase. 

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Thank you. 

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With love, 

Lotte van Stijn​